Tuesday, July 20, 2010

Car Troubles 2

So I come back to the same point I was at 2 years ago when I started this blog. I once again am having problems with my car and once again the dealership seem incapable of providing the required service to fix the problems I have.

On the 6th of July I took my car in to the Honda dealership and told them of the problems I was having with my air conditioner not working right. Basically it would periodically start to blow warm, humid air instead of the cool dry air that I am used to. They told me that it would be $100 to find out what the problem is and that if they could fix it the $100 would be counted towards the cost of those repairs.

They called me a short time later to inform me that my condenser was damaged and needed to be replaced. They said that the part was in stock and that it would run $600 to replace it. It was done a short time later, I went and paid them the money and they gave me my car back.

Sadly, my car had the exact same problems that it had before. I gave it a couple weeks to see if it would improve and sometimes the air conditioner would run great and my car would be very comfortable to ride in, but other times the car would become hot and humid and very unpleasant.

Today I took the car back in and told them that the same problems have persisted for two weeks and that I wasn't happy with the charges because they had not fixed the problem. When they called me after looking at my car I was told that the problem was a low level of refrigerant and that the machine they use to check refrigeration systems had failed completely a week ago and needed to be replaced. They said there are no leaks in my system and that the reason for the error was this faulty machine in their service shop.

It appears that I won't have to pay this time. I really hope they got it right.